TP Phone Representative reviews

3.6

49% would recommend to a friend

(31 total reviews)

Jorge Amar

Not enough data to show CEO approval

35% positive business outlook

Phone Representative employees have rated TP with 3.6 out of 5 stars, based on 31 company reviews on Glassdoor. This indicates that most Phone Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Phone Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

31 reviews
2.0
Oct 8, 2019

Meh...

Recommend
CEO approval
Business Outlook

Pros

They hire pretty much anyone who can pass a background check and drug test.

Cons

A lot of the computer systems that you needed every day did not work. Too many rules in regards to helping customers. Did not like being chained to a desk all day.

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TP Response
6y
We are sorry to hear about your experience. Please rest assured that we are always working to improve our facilities. We would also like to clarify that it is required for the company to implement strict guidelines when helping our clients' customers for their protection. Thank you for your kind understanding.
2.0
Mar 6, 2019

Just wasn't for me

Recommend
CEO approval
Business Outlook

Pros

Weekends off and unlimited overtime.

Cons

Not a very professional environment and managers play favorites.

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TP Response
7y
Thank you for sharing your feedback with us. We wanted to assure you that we do not tolerate favoritism in the workplace. Hope you can share more thru our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com in order for us to conduct an investigation.
5.0
Nov 11, 2017

Pretty good

Recommend
CEO approval
Business Outlook

Pros

The ambient is amazing and the payment is not bad at all (compared to other Mexican jobs), I know that it sounds generic but believe me, I have been in several call-centers

Cons

I would say that it depends pretty much on the campaign that you are sent to, for example I was sent to AMEX MR, which was not bad but the metrics where... Awful (to keep the words professional)

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TP Response
8y
Thank you for the positive review. We are committed to providing our employees a pleasant work environment wherein they are enjoying their job and the company of their coworkers. Wishing you a great day ahead!
Viewing 25 - 27 of 31 Reviews

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