Item: TP
Rating: 4
Author: Inbound Customer Service Agent

Question 1

Is TP Reno a good place to work?

Accepted Answer

Employees in Reno have rated TP with 2.5 out of 5 stars in 58 anonymous Glassdoor reviews. To compare, worldwide TP employees have given a rating of 2.5 out of 5. Search open jobs at TP in Reno and find out about the interview experience in Reno or explore more of the top rated companies in Reno.

Question 2

Does TP pay well in Reno?

Accepted Answer

TP employees working in Reno rate their compensation and benefits with 2.4 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is equal to the company average rating of all TP employees. Browse TP salaries in Reno to find out how much you could get paid.

Question 3

How is the work culture at TP in Reno?

Accepted Answer

Employees in Reno have rated TP with 3.4 out of 5 for work-life-balance (equal to company-wide rating), 3.5 out of 5 for diversity and inclusion (equal to company-wide rating), 2.9 out of 5 for culture and values (equal to company-wide rating) and 2.8 out of 5 for career opportunities (equal to company-wide rating).

Question 4

How satisfied are TP employees in Reno?

Accepted Answer

43% of employees in Reno would recommend working at TP to a friend, compared to 43% of TP employees worldwide. This is based on 58 anonymous reviews submitted on Glassdoor.

Question 5

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13873), Customer Service Representative (CSR) (5146), Customer Service Agent (2588), Analyst (1525), Customer Service (1478), Expert em Interação (1409), Content Moderator (1255), Supervisor (1108), Call Center Agent (1069), Customer Service Associate (935), Agent (895), Team Leader (813), Executive (778), Operations Customer Expert 1 (714), Agente De Atendimento (632)

Question 6

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

Question 7

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

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