1.0
Apr 3, 2020
Recommend
CEO approval
Business Outlook
Pros
Think they are better then the agents, Treat the employees like crap, all they care about is clearing their queue. Making sure they dont pay you for not even a sec more if your not using the phone.
Cons
Only good thing about this job is they sure will make sure your working over time in which it could be good, some companies dont provide OT due to labor