TP P&C Insurance Agent reviews

Bathroom breaks are deducted from break times(two 15 minutes breaks) No wrap up available to write customer account notes, must be done during call Extremely high call volume Slow system start up Tech issues most days Hard to work with kids or animals in home. Quiet work area is a must. Supervisors are slow to answer when needed Supervisors are not able to handle deescalation, it’s up to the member service representative Paid leave not available Mandatory shift make up time on Saturday Morning shift is most likely not available

They advertise 19 an hour but it is really 15 an hour and if you get the max bonus, it can equal out to 19 an hour. The benefits are horrible. No paid holidays and they reject most day off requests even if you have vacation time and schedule it 90 days in advance. They don't honor doctor notes. People have been fired because of missed time due to them being in the hospital. Too much micromanagement. Your paycheck can sometimes have incorrect amount and is handled by company overseas. Watch out if you are looking at the Richmond location. Will be leaving company soon.