Is TP a good company to work for as a IT Desktop Support Engineer?

IT Desktop Support Engineer professionals working at TP have rated their employer with 4.3 out of 5 stars in 46 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open IT Desktop Support Engineer Jobs at TP now and start preparing for your job interview by browsing frequently asked IT Desktop Support Engineer interview questions at TP .

Does TP pay IT Desktop Support Engineer employees well?

IT Desktop Support Engineer professionals rate their compensation and benefits at TP with 3.8 out of 5 stars based on 46 anonymously submitted employee reviews. This is 12.3% worse than the company average rating for salary and benefits. Find out more about IT Desktop Support Engineer salaries at TP.

How happy are IT Desktop Support Engineer professionals working at TP?

92% of IT Desktop Support Engineer employees at TP would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. IT Desktop Support Engineer professionals have also rated TP with a 4.2 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.2 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1985 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1492 reviews)); "Good environment is good." ((in 1291 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3820 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 361 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP IT Desktop Support Engineer reviews

4.3

92% would recommend to a friend

(46 total reviews)

Jorge Amar

Not enough data to show CEO approval

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (46 reviews)

Ratings by demographic groups

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IT Support/Desktop Support Engineer employees have rated TP with 4.3 out of 5 stars, based on 46 company reviews on Glassdoor. This indicates that most IT Support/Desktop Support Engineer professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by IT Support/Desktop Support Engineer professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

46 reviews

4.0

Jun 7, 2023

Teleperformance GPTW Review

Desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

Proximity of work place from home

Cons

Employee retention is not good.

TP Response

3y

Thank you for taking the time to share your feedback! Have a nice day!

5.0

Jun 5, 2023

TP Vertis Review

Desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

Work life balance good team

Cons

no good admins for events

5.0

May 31, 2023

Life at Teleperformance

It support/desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

Working for TP is like working with family. There are so many opportunities to elevate within the company. There are great incentives. The pay is good, depending on what campaign you are on. All HR issues are resolved in a timely manner. Great opportunities to further/start your carreer. Great benefits and retirement start up opportunities.

Cons

The only thing that is consistent with TP is change. You cannot get comfortable in the position you are in because you will more than likely be changed. Communication is not so great. As a supervisor, if the campaign you are on is closing, you are the last person to be placed on another campaign as either a supervisor or advocate (which means demotion and lower pay).

TP Response

3y

We greatly appreciate your review. Your contributions helped make us who we are today. Best of luck and take care.

Viewing 28 - 30 of 46 Reviews

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TP IT Desktop Support Engineer reviews

Company ratings over time

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Teleperformance GPTW Review

TP Vertis Review

Life at Teleperformance

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