Is TP a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at TP have rated their employer with 4.4 out of 5 stars in 4,679 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative CSR Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at TP .

Does TP pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 4,679 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1751 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1499 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3851 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2479 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 395 reviews)); "Long hours accompanied with the days off split off in a week (9 hours work shifts containing 1" ((in 292 reviews))

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TP

TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,679 total reviews)

Jorge Amar

98% approve of CEO

84% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.2

Compensation and benefits

Customer Service Representative (CSR) employees have rated TP with 4.4 out of 5 stars, based on 4,679 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Mar 16, 2021

Good and nice environment

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good and nice environment and workplace

Cons

None, company is good and nice to work with

3.0

Mar 13, 2021

Regarding Salary

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

In terms of salary, TP is a decent company

Cons

If a candidate is looking for a career then, TP is a good option

TP Response

Thank you for your short and candid review. All the best and have a nice day!

1.0

Mar 11, 2021

My experience

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Lots of opportunities for advancement, if ever they actually decide to follow policy and fill out your job bid, most likely they won't in order to keep you from interviewing .

Cons

Managers, supervisors, and leaders within the company will oppress and block you from moving up within the company if they believe that you are smarter than they are. Management also ignores emails and most CSR reps are more capable and efficient than their leaders. Traits they look for in leaders?...rude and unprofessional #Employment Discrimination

TP Response

Please visit http://bit.ly/TPHR-newform to share the details of your concern. Thank you!

Viewing 4585 - 4587 of 4,679 Reviews

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TP Customer Service Representative CSR reviews

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Good and nice environment

Regarding Salary

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