Is TP a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at TP have rated their employer with 4.4 out of 5 stars in 4,676 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative CSR Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at TP .

Does TP pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 4,676 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1985 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1492 reviews)); "Good environment is good." ((in 1291 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3820 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 361 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

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TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,676 total reviews)

Jorge Amar

97% approve of CEO

84% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.2

Compensation and benefits

Customer Service Representative (CSR) employees have rated TP with 4.4 out of 5 stars, based on 4,676 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

5K reviews

3.0

Jan 2, 2021

Best Opportunity

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Unlimited hours Great Managers Paid Training work from home

Cons

Sales must work weekend and some holidays restrictions regarding breaks

TP Response

It's important to us that employees feel that they are treated well, listened to, and are given consistent support. Thank you for your review!

3.0

Jan 2, 2021

Nice place

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Work Environment, promotions, high ethics

Cons

Relatively low salaries compared to competitors

2.0

Jan 2, 2021

TP need to learn that the agents are humens and not just numbers.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

good salary, good work facility

Cons

the floor and TL support after the starter training schould be inproved. As newbie it's exhausting, to have all the time justifying and explaing why your are longer on wrap-up or after call time, to some supervisoirs or controllers and for that your are losing even more time. Helloooo, we are newbies!!! we still have to lerarning some stuff!!! I think it's better if the agents, have to justify just to the own TL and not to muttiple people, or that newbies should be somehow be marked on system that they are not bothert so offten.

Viewing 4624 - 4626 of 4,676 Reviews

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TP reviews TP Customer Service Representative (CSR) reviews

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TP Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Best Opportunity

Nice place

TP need to learn that the agents are humens and not just numbers.

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