TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,674 total reviews)

Jorge Amar

97% approve of CEO

84% positive business outlook

Customer Service Representative (CSR) employees have rated TP with 4.4 out of 5 stars, based on 4,674 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Nov 20, 2020
Recommend
CEO approval
Business Outlook

Pros

The benefits and bonuses once you make your 60 days

Cons

CSR department take on everyone else department even when there are departments for it, training not good, takes a while to understand the system, low pay for all the work you do in this department, and the list goes on

3.0
Nov 19, 2020
Recommend
CEO approval
Business Outlook

Pros

worked with good people in my project (virgin media)

Cons

worked to conflicting KPI's, very confusing and horrible systems

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TP Response
4y
Thank you for your feedback. Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!
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Glassdoor has 100,676 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.