TP Customer Service Representative, Call Center reviews

4.2

92% would recommend to a friend

(114 total reviews)

Jorge Amar

Not enough data to show CEO approval

73% positive business outlook

Customer Service Representative, Call Center employees have rated TP with 4.2 out of 5 stars, based on 114 company reviews on Glassdoor. This indicates that most Customer Service Representative, Call Center professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative, Call Center professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

114 reviews
5.0
Mar 22, 2023
Recommend
CEO approval
Business Outlook

Pros

i learned about how to use more computer, speak in english as well, to more active listening and focus in all task that we have.

Cons

for me as long i have a computer is working in my shift i no problem with that, or maybe we need to improve or upgrade our system or computer, some of them not working.

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TP Response
3y
Hi there! Thank you for your feedback!
2.0
Mar 7, 2023
Recommend
CEO approval
Business Outlook

Pros

After 90 days you can apply for any jod posted on their website

Cons

You can only apply if your manager signs off on your job bid for those jobs posted on their website. If your manager does not want you to leave their team because you are good for her metrics or does not like you they will just throw out your job bid

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TP Response
3y
We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so, we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!
Viewing 58 - 60 of 114 Reviews

Glassdoor has 100,719 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.