Question 1

Is TP a good company to work for as a Sr. Customer Service Representative?

Accepted Answer

Sr. Customer Service Representative professionals working at TP have rated their employer with 4.2 out of 5 stars in 395 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Sr. Customer Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Sr. Customer Service Representative interview questions at TP.

Question 2

Does TP pay Sr. Customer Service Representative employees well?

Accepted Answer

Sr. Customer Service Representative professionals rate their compensation and benefits at TP with 4.1 out of 5 stars based on 395 anonymously submitted employee reviews. This is 4.8% worse than the company average rating for salary and benefits. Find out more about Sr. Customer Service Representative salaries at TP.

Question 3

How happy are Sr. Customer Service Representative professionals working at TP?

Accepted Answer

74% of Sr. Customer Service Representative employees at TP would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Sr. Customer Service Representative professionals have also rated TP with a 3.8 rating for work-life-balance, 4.1 rating for diversity and inclusion, 4.0 rating for culture and values and 4.1 rating for career opportunities.

Question 4

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13888), Customer Service Representative (CSR) (5151), Customer Service Agent (2592), Analyst (1525), Customer Service (1479), Expert em Interação (1409), Content Moderator (1264), Supervisor (1108), Call Center Agent (1069), Customer Service Associate (937), Agent (895), Team Leader (813), Executive (778), Operations Customer Expert 1 (721), Agente De Atendimento (632)

Question 5

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1751 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1499 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

Question 6

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3851 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2479 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 395 reviews)); "Long hours accompanied with the days off split off in a week (9 hours work shifts containing 1" ((in 292 reviews))

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