Is TP a good company to work for as a Team Leader/Process Trainer?

Team Leader/Process Trainer professionals working at TP have rated their employer with 5.0 out of 5 stars in 70 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Team Leader/Process Trainer Jobs at TP now and start preparing for your job interview by browsing frequently asked Team Leader/Process Trainer interview questions at TP .

Does TP pay Team Leader/Process Trainer employees well?

Team Leader/Process Trainer professionals rate their compensation and benefits at TP with 4.9 out of 5 stars based on 70 anonymously submitted employee reviews. This is 13% better than the company average rating for salary and benefits. Find out more about Team Leader/Process Trainer salaries at TP.

How happy are Team Leader/Process Trainer professionals working at TP?

99% of Team Leader/Process Trainer employees at TP would recommend their employer to a friend. This rating has increased by 20% in the past 12 months. Team Leader/Process Trainer professionals have also rated TP with a 4.9 rating for work-life-balance, 5.0 rating for diversity and inclusion, 5.0 rating for culture and values and 5.0 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13882) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

TP Team Leader/Process Trainer reviews

5.0

99% would recommend to a friend

(70 total reviews)

Jorge Amar

100% approve of CEO

99% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Team Leader/Process Trainer employees have rated TP with 5.0 out of 5 stars, based on 70 company reviews on Glassdoor. This indicates that most Team Leader/Process Trainer professionals have an excellent working experience there. TP is rated 35% above average by Team Leader/Process Trainer professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

70 reviews

4.0

Jul 11, 2021

Average

Process trainer

Recommend

CEO approval

Business Outlook

Pros

Salary structure is good for a fresher

Cons

Higher management encourages office politics

TP Response

4y

Thank you for sharing your feedback! All the best!

5.0

Jun 26, 2021

Good company

Process trainer

Recommend

CEO approval

Business Outlook

Pros

Working in Teleperformace has helped me improve as a person.

Cons

Not employee centric, unhygienic cafeteria, no medical facilities.

TP Response

4y

We appreciate your review. Thank you!

2.0

Mar 31, 2021

Would recommend on your own risk

Team lead/process trainer/quality analyst

Recommend

CEO approval

Business Outlook

Pros

You'll get exposure to a lot of other activities that's not your KRA

Cons

Management is quite biased. You need to be too diplomatic and dance off on your boss' words

TP Response

3y

We apologize for the way you have been treated. We understand that it is not easy to work in an environment with unequal treatment and we take your concerns seriously. We are committed to creating a workplace where everyone is respected and valued. We will be taking steps to ensure that everyone is treated fairly and that our policies are applied equitably across the organization. . You can get in touch with us via our http://bit.ly/TPHR-newform . Thank you for bringing this issue to our attention.

Viewing 64 - 66 of 70 Reviews

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