Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,150 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,150 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13882) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,150 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,150 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Jan 27, 2022

it’s fun to work with Teleperformance.

Customer service

Recommend

CEO approval

Business Outlook

Pros

Great people and great team. The management was very supportive and the most enjoyable part was the team activities.

Cons

Good environment, Good culture, secure job.

TP Response

3y

Thank you for being part of TP and we wish you all the best in your career here.

5.0

Jan 25, 2022

Very good company.

Customer service

Recommend

CEO approval

Business Outlook

Pros

All the staff are very nice. The team leaders, quality associates, managers, etc. are all very good people. Prayer room, cafeteria and break-out area available.

Cons

Amazing company everything is fine apart from few seniors

TP Response

4y

Thank you for your feedback! All the best!

5.0

Jan 25, 2022

Great opportunity

Customer service

Recommend

CEO approval

Business Outlook

Pros

Good working shifts Good team Good training Smart Working

Cons

The wage is not high enough for Greece cost of living

TP Response

4y

Thank you for your review! Have a nice day!

Viewing 871 - 873 of 1,150 Reviews

Jobs at TP

Customer Service Representative - Remote

Vereinigte Staaten von Amerika

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Remote --- Customer Service Representative

Vereinigte Staaten von Amerika

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Remote Customer Service Representative

Vereinigte Staaten von Amerika

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Healthcare Customer Service Representative - Remote

Vereinigte Staaten von Amerika

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Remote---Sales/Customer Service Representative-English

Vereinigte Staaten von Amerika

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TP

TP Customer Service reviews

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Reviews by job title

it’s fun to work with Teleperformance.

Very good company.

Great opportunity

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