Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,151 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,151 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,151 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,151 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,151 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews

2.0

Jan 6, 2022

experience

Customer service

Recommend

CEO approval

Business Outlook

Pros

good start for freshers (that's all )

Cons

poor management// very less salary// not willing to change or shift the department of an employee who struggles at his/her job// i have seen a lot of bias and support from the management to senior people/bosses who are lazy/unwilling or trying to escape from the work// responsibilities assigned to them

TP Response

3y

We are sorry to hear about your experience. We take employee satisfaction and welfare very seriously, and we are committed to providing our employees with an environment that is conducive to their growth and development. We understand that a healthy work-life balance is important for morale, productivity and overall job satisfaction. We will look into this further and make the necessary changes to ensure that our employees have a positive work experience with us. . You can get in touch with us via our http://bit.ly/TPHR-newform . Thanks!

4.0

Jan 5, 2022

Working

Customer service

Recommend

CEO approval

Business Outlook

Pros

Decent pay, good shifts clean environment

Cons

Poor management not enough communication

4.0

Jan 4, 2022

Great company in itself but strange KPI

Customer service

Recommend

CEO approval

Business Outlook

Pros

The company and its benefits have been great but the system that they evaluate employee puts a lot of pressure on employee.

Cons

Great team and work-life balance

Viewing 892 - 894 of 1,151 Reviews

Jobs at TP

Customer Service Representative - Remote

Vereinigte Staaten von Amerika

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Remote --- Customer Service Representative

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Healthcare Customer Service Representative - Remote

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TP Customer Service reviews

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Great company in itself but strange KPI

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