Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,151 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,151 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,151 total reviews)

Jorge Amar

95% approve of CEO

82% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,151 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews

4.0

Aug 21, 2021

Salary

Customer service

Recommend

CEO approval

Business Outlook

Pros

Teleperformance is a good company for fresher and they provide both side cab facilities and healthy work environment

Cons

Not a good salary and lots of work and twice thrice shift in a week you guys need to understand we are human not a robot

TP Response

3y

Your feedback is very important to us and we hope you can share this via our http://bit.ly/TPHR-newform in order for us to improve our employee offers. Thank you.

5.0

Aug 19, 2021

Great

Customer service

Recommend

CEO approval

Business Outlook

Pros

Good work environment to work in a the spirit is good

Cons

Some of the programs we work with are slow sometimes it depends

1.0

Aug 18, 2021

No pay

Customer service

Recommend

CEO approval

Business Outlook

Pros

None. Pay is most important. We all work to pay our bills. Being ignored and not receiving a paycheck more than 10 days after pay day is unacceptable.

Cons

If you have a problem with your payroll they don't help you. You can't talk directly to payroll. HR doesn't help. They have you set up tickets in a Let's connect system and then never respond. I've been waiting over 10 days for my paycheck which was deposited incorrectly and I can't even get a response on when I can expect it.

Viewing 949 - 951 of 1,151 Reviews

Jobs at TP

Workforce Management Login Administrator

McAllen, TX

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Workforce Management Login Administrator

McAllen, TX

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Healthcare Customer Service Representative (RN) - Remove

Vereinigte Staaten von Amerika

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Social Media Content Moderator- Korean Bilingual- Onsite

Port Saint Lucie, FL

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Social Media Content Moderator - Portuguese Bilingual – Onsite

Port Saint Lucie, FL

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TP

TP Customer Service reviews

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