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      TP

      Engaged Employer

      TP Customer Service reviews

      4.4

      91% would recommend to a friend

      (1,151 total reviews)

      Jorge Amar

      95% approve of CEO

      82% positive business outlook

      Ratings by demographic groups

      Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,151 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Management & Beratung industry (3.7 stars).

      Reviews by job title

      1K reviews
      3.0
      Jan 5, 2021

      Na

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing specific really.. they suck

      Cons

      Well like i said before.. they suck

      avatar
      TP Response
      3y
      We thank you for sharing your review. We see to it that we provide employees a fun and great working environment and we are sorry that we failed your expectations. Wishing you all the best in your future endeavors.
      3.0
      Jan 1, 2021

      Not bad

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good relationship with customers and calm your self

      Cons

      To make custom happy with service

      avatar
      TP Response
      3y
      We thank you for sharing your review. We see to it that we provide employees a fun and great working environment and we are sorry that we failed your expectations. Wishing you all the best in your future endeavors.
      1.0
      Dec 28, 2020

      Slavery

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no Pros to be honest.

      Cons

      Supervisiors and Managers, also HR is a joke. Training is like the credits at the end of a movie. You get bombarded with information in a short time and that's it. Don't ask any questions during the training otherwise you get grumpy answers from an annoyed trainer. Also the projects you will working for is absolute a nightmare! They are providing you wrong informations and at the end you are dealing with aggressive shouting customers! As a newbie they are pushing you into the cold water and if you have questions and need help they are ignoring you! Supervisors have less knowledge than the agents, the ACM (project manager) is talking to you like one of these brainwashed Gurus! Call volume is every day so high you don't have time to breathe between the calls.

      Viewing 1027 - 1029 of 1,151 Reviews
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      Glassdoor has 100,593 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.