Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,145 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,145 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries and benefits at TP .

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13840) , Customer Service Representative (CSR) (5133) , Customer Service Agent (2580) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1406) , Content Moderator (1237) , Supervisor (1107) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (696) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1997 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1785 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1775 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1513 reviews)); "Good environment and good place to work" ((in 1233 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3782 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2476 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1509 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 367 reviews)); "Poor communication and understanding skills" ((in 283 reviews))

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TP

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,145 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Senior management

4.3

Compensation and benefits

4.2

Work/Life balance

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,145 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Sep 7, 2020

Great place to work while studying.

Customer service

Recommend

CEO approval

Business Outlook

Pros

Flexible work hours and fun and enjoyable place to work.

Cons

Can sometimes be held back while helping customers.

TP Response

Our aim is to see to it to provide our employees with a remarkable experience with us while being given opportunities for career advancement. Thank you for your kind words and we wish you all the best!

3.0

Sep 5, 2020

Good

Customer service

Recommend

CEO approval

Business Outlook

Pros

Quite easy to get hired

Cons

Really demanding and hard environment

4.0

Sep 2, 2020

Current Project is a positive and fun environment

Customer service

Recommend

CEO approval

Business Outlook

Pros

Friendly environment, opportunity for bonuses and growth. They give back to the community and they give employees the opportunity to give back as well. Monthly fun stuff. Rewards, benefits. They really want to hear your ideas. There are a lot of different projects/companies to work for under Teleperformance..

Cons

Communication with supervisors and HR can vary. Not all supervisors are bad at communication, once you are assigned one. The interim manager didn't responded to any form of communication. Wouldn't answer calls, texts or emails. For a brand new employee, not getting any communication when needed is scary and just rude.

TP Response

Thank you for your honest review. We always make sure to provide a supportive environment for our employees and have everything they need to succeed. Your opinion is important to us. Have a great day!

Viewing 1057 - 1059 of 1,145 Reviews

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TP Customer Service reviews

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Great place to work while studying.

Good

Current Project is a positive and fun environment

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