TP Customer Service (CSR) reviews

4.2

85% would recommend to a friend

(17,375 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Customer Service (CSR) employees have rated TP with 4.2 out of 5 stars, based on 17,375 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

17K reviews
2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Salary is high depends on project - Colleagues are so helpful and very nice

Cons

- HR is so underperforming and almost non existence - Every month there is always problem with either the salary or the replacement leaves - Employee engagement activities have so downgraded these last 2 years, it's always Indian food and lately there are so many weird activities like karaoke which is only enjoyed by a small percentage of the employees

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

None that I care to elaborate on at this time

Cons

Disorganized, low pay, shoddy training

avatar
TP Response
1mo
Thank you for your balanced feedback. We're glad to hear that there are aspects of your experience you appreciate. Please feel free to contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can make your experience even better.
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