Is TP a good company to work for as a CSR/Tech Support?

CSR/Tech Support professionals working at TP have rated their employer with 5.0 out of 5 stars in 27 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open CSR/Tech Support Jobs at TP now and start preparing for your job interview by browsing frequently asked CSR/Tech Support interview questions at TP .

Does TP pay CSR/Tech Support employees well?

CSR/Tech Support professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 27 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about CSR/Tech Support salaries and benefits at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13820) , Customer Service Representative (CSR) (5124) , Customer Service Agent (2572) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1234) , Supervisor (1104) , Call Center Agent (1067) , Customer Service Associate (928) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (690) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2017 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1815 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1505 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3822 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2463 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1499 reviews)); "Bad managment and supervisor." ((in 504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 359 reviews))

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TP

TP CSR/Tech Support reviews

5.0

99% would recommend to a friend

(27 total reviews)

Jorge Amar

Not enough data to show CEO approval

99% positive business outlook

Ratings by category

4.3

Culture & values

4.3

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

4.3

Career opportunities

CSR/Tech Support employees have rated TP with 5.0 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most CSR/Tech Support professionals have an excellent working experience there. TP is rated 35% above average by CSR/Tech Support professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

27 reviews

1.0

May 15, 2016

Overall Job

Customer service representative - tech support

Recommend

CEO approval

Business Outlook

Pros

In the past there were a lot of team competitions..Not so much anymore.. At times unlimited overtime!!! BUrt who wants to be cursed out all day by customers???? This is a gig for ENTRY LEVEL ONLY

Cons

Teleperformance is a third company. The headquarters are out of France.LOWPAY....The Cap is 13 bucks.. So after I had been working there for 7 years I still only make 13.00..There is no sick leave at all..You have to work with them for 4 years before you can accumulate atleast 64 hrs benefit time

TP Response

10y

Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

2.0

Mar 24, 2016

Customer Support

Customer service representative - tech support

Recommend

CEO approval

Business Outlook

Pros

Can earn money if you work overtime.

Cons

To much work pressure.. no flexible schedules. No recognition and have terrible supervisors.

TP Response

10y

Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

3.0

Jul 31, 2015

Not a Bad Company

Customer service representative - tech support

Recommend

CEO approval

Business Outlook

Pros

There is a lot of help for questions that you might have, along with a very lenient attendance policy.

Cons

I wish the pay were a little higher considering that the vendor we work for pays their core centers about $3.50-4.00 more per hour for the same work.

TP Response

We see to it to provide our employees the proper assistance and support so that they could do their jobs productively and efficiently. All the best!

Viewing 10 - 12 of 27 Reviews

Jobs at TP

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Vereinigte Staaten von Amerika

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(Employer provided)

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