Is TP a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at TP have rated their employer with 4.4 out of 5 stars in 4,653 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative CSR Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at TP .

Does TP pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 4,653 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries and benefits at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13805) , Customer Service Representative (CSR) (5121) , Customer Service Agent (2569) , Analyst (1525) , Customer Service (1466) , Expert em Interação (1401) , Content Moderator (1233) , Supervisor (1101) , Call Center Agent (1067) , Customer Service Associate (925) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (690) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2003 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1793 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1778 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3811 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1476 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 367 reviews)); "Poor communication and dropping classes with little notice" ((in 281 reviews))

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TP Customer Service Representative CSR reviews

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4.4

91% would recommend to a friend

(4,653 total reviews)

Jorge Amar

95% approve of CEO

84% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.2

Compensation and benefits

Customer Service Representative (CSR) employees have rated TP with 4.4 out of 5 stars, based on 4,653 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

5K reviews

5.0

May 11, 2026

Well-equipped with good amenities, but lacks reading space

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Nicely equipped. Varieties of amenities

Cons

There is missing some space for reading or inspirational and positive energy prompts.

TP Response

👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 5 companies to work for in Latin America by Great Place To Work. 😎🔝 Greetings! #MadeForMore

4.0

May 7, 2026

Good service and friendly staff, but PC issues

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good service Friendly staff Nice environment

Cons

Some PC are not functioning

TP Response

Hi there! For PC and connection issues, kindly inform your supervisor and site IT for prompt assistance. You can also reach out to our IT Helpdesk at https://support.tp.com/. Thank you.

5.0

May 7, 2026

Overall a good company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

They give lots of benefits for their employees

Cons

None that i can think of

TP Response

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 13 - 15 of 4,653 Reviews

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TP reviews TP Customer Service Representative (CSR) reviews

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TP Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Well-equipped with good amenities, but lacks reading space

Good service and friendly staff, but PC issues

Overall a good company

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