TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,676 total reviews)

Jorge Amar

97% approve of CEO

84% positive business outlook

Customer Service Representative (CSR) employees have rated TP with 4.4 out of 5 stars, based on 4,676 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Dec 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Im in the company for 3.5 years. Only Pro is for me if the team leads and management and professional you are fine. Also the fact that they give housing. Thats very important in Lisbon.

Cons

The management style depends on people and how profesionaly they are or not. You just have 1 connection in whole team and if you fall under a non professional, bad or someone that hates you with no reason then you will be in hell, which happened to me. EVen after finally I transfered, again I faced something else, which obviously they hired me as a spare head, and 2 months after the let me go because they didn't need me and showed me reasons that mean nothing. I would like to write them here but it will take long.

avatar
TP Response
3mo
We would like you to share with us the reasons for your evaluation via https://teleperformance.com/en-us/contact-us/ We are always looking to improve, and your sharing will be important to us! Thank you
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Glassdoor has 100,734 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.