TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,676 total reviews)

Jorge Amar

97% approve of CEO

84% positive business outlook

Customer Service Representative (CSR) employees have rated TP with 4.4 out of 5 stars, based on 4,676 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

You get to help customers and make a real impact on their experience. Builds strong communication and problem-solving skills. Opportunities to learn company systems and grow into higher roles. Team support and structured processes make the job easier over time.

Cons

High call volume and difficult customers can be stressful. Metrics and performance expectations can feel demanding. Repetitive tasks may become tiring.

avatar
TP Response
5mo
It's wonderful to hear that you're enjoying your time with us. Thank you for your hard work and for being a valuable part of our team!
5.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

company is good environment and culture

Cons

my salary is low and not enough

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TP Response
5mo
Hi there. We appreciate you dropping by to provide your feedback.
3.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

I am a FIS customer expert but our compensation are low even though they put us to a new account but still under an FIS account.

Cons

TP keep on losing their thriving agents just because they dont know how to keep them

avatar
TP Response
6mo
Hi there. We appreciate you dropping by to provide your feedback.
Viewing 160 - 162 of 4,676 Reviews

Glassdoor has 100,734 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.