TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,676 total reviews)

Jorge Amar

98% approve of CEO

84% positive business outlook

Customer Service Representative (CSR) employees have rated TP with 4.4 out of 5 stars, based on 4,676 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great pay, great job, knowledgeable of the healthcare system

Cons

Supervisors and trainers will be on you fired over the tiniest little detail. Be as professional possible each and every day that you're working for Teleperformance. Play courteous and kind to the patients that are calling in and knowledgeable of the computers and the tabs that you need to process in order to do your jobs.

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TP Response
6mo
Thank you for your balanced feedback. We're glad to hear there were positive aspects of your experience. We also value your suggestions for improvement. Please contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you'd like to share more details.
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Glassdoor has 100,747 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.