Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,151 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,151 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

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TP

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,151 total reviews)

Jorge Amar

95% approve of CEO

82% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Senior management

4.3

Compensation and benefits

4.2

Work/Life balance

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,151 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Oct 21, 2025

Poor leadership n salary

Customer service

Recommend

CEO approval

Business Outlook

Pros

Nothing to declare, people so bad

Cons

Bad leadership, horrible teamwork, unnecessary pressure, toxic environment

TP Response

8mo

Agradecemos por compartilhar sua experiência. Lamentamos sinceramente saber que sua percepção sobre o ambiente e a liderança não foi positiva. Levamos muito a sério qualquer feedback relacionado ao clima organizacional, à forma de gestão e ao bem-estar das equipes. Estamos constantemente investindo em ações de desenvolvimento de lideranças, comunicação e cultura organizacional, justamente para garantir um ambiente mais saudável, colaborativo e respeitoso para todos.

4.0

Oct 16, 2025

Scenes

Customer service

Recommend

CEO approval

Business Outlook

Pros

Independent, disciplined, Elegible, dedicated, open-minded

Cons

Stressful, tired, bored, awful, excessive

TP Response

8mo

👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 5 companies to work for in Latin America by Great Place To Work. 😎🔝 Greetings! #EstoEsTP

4.0

Oct 16, 2025

TP LOVERS

Customer service

Recommend

CEO approval

Business Outlook

Pros

I love the part time that have TP because I can study and do my favorite things

Cons

No I like all the things

TP Response

8mo

👋🏻 Hi, thank you for your comment. 🤩 We are proud that you are part of our TOP family! 💥🤘🏻 Greetings! #EstoEsTP

Viewing 169 - 171 of 1,151 Reviews

Jobs at TP

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Poor leadership n salary

Scenes

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