Is TP a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,357 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service (CSR) Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at TP .

Does TP pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,357 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13861) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1407) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1817 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1803 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1472 reviews)); "Good environment is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3780 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1503 reviews)); "Bad managment and supervisor." ((in 508 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews))

TP Customer Service (CSR) reviews

4.2

85% would recommend to a friend

(17,357 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Customer Service (CSR) employees have rated TP with 4.2 out of 5 stars, based on 17,357 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

17K reviews

5.0

Jun 22, 2026

Teleperformance review.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The company offers training, skill development programs, and internal promotion opportunities for it's employees.

Cons

Employees may frequently handle difficult customers, which can sometimes be emotionally demanding.

1.0

Jun 20, 2026

Great salary overshadowed by toxic environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good salary with great incentives

Cons

the most abbhorrent and toxic one could find or work within

1.0

Jun 19, 2026

Stay away

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Remote work and provides equiptment

Cons

Micromanagement, no work-life balance, low pay

TP Response

2d

We apologize for any negative experiences you had during your time with us. Please get in touch with us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address any lingering issues.

Viewing 16 - 18 of 17,357 Reviews

Jobs at TP

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Reviews by job title

Teleperformance review.

Great salary overshadowed by toxic environment

Stay away

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