Is TP a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at TP have rated their employer with 4.4 out of 5 stars in 4,657 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative CSR Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at TP .

Does TP pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 4,657 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries and benefits at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13830) , Customer Service Representative (CSR) (5126) , Customer Service Agent (2575) , Analyst (1525) , Customer Service (1471) , Expert em Interação (1402) , Content Moderator (1235) , Supervisor (1105) , Call Center Agent (1067) , Customer Service Associate (929) , Agent (895) , Team Leader (812) , Executive (777) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1990 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1775 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1469 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1284 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3826 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2467 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1488 reviews)); "Bad managment and supervisor." ((in 499 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

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TP

TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,657 total reviews)

Jorge Amar

96% approve of CEO

84% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.2

Compensation and benefits

Customer Service Representative (CSR) employees have rated TP with 4.4 out of 5 stars, based on 4,657 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

5.0

May 7, 2026

Overall a good company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

They give lots of benefits for their employees

Cons

None that i can think of

TP Response

1mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

May 5, 2026

Convenient remote work but lacks ongoing support

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Very convenient working from home

Cons

Didn’t feel fully supported after training

TP Response

1mo

Thank you for taking the time to review TP, we appreciate your feedback.

1.0

Apr 28, 2026

Supportive coworkers, but poor management and no growth

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good co workers, very close to the metro

Cons

Terrible management, no career advancement.

TP Response

1mo

Thank you for your feedback. As we are focused on providing career development for employees, we would appreciate it if you can provide more feedback at http://bit.ly/TPHR-newform. All the best and have a nice day Regards TP Canada

Viewing 19 - 21 of 4,657 Reviews

Jobs at TP

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Vereinigte Staaten von Amerika

$15 - $15 /hr

(Employer provided)

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Remote

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Healthcare Customer Service Representative - Remote

Remote

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Vereinigte Staaten von Amerika

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TP reviews TP Customer Service Representative (CSR) reviews

TP

TP Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Overall a good company

Convenient remote work but lacks ongoing support

Supportive coworkers, but poor management and no growth

Jobs at TP

TP reviews FAQs

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