Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,151 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,151 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,151 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,151 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,151 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Sep 12, 2025

Bien

Customer service

Recommend

CEO approval

Business Outlook

Pros

Pagan a tiempo y la campaña enigma es bastante buena

Cons

Solo dan 30 minutos de almuerzo y mientras deslogueamos, salimos de la campaña (a veces haciendo fila) recogiendo el almuerzo, calentando lo (también haciendo fila) y volviendo haciendo el mismo proceso da solo 15 minutos para almorzar de rapidez

TP Response

9mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #EstoEsTP

3.0

Sep 12, 2025

Pros and cons

Customer service

Recommend

CEO approval

Business Outlook

Pros

It's a job where you are able to get social security and it's Good because follow certain job laws, and the salary it's okay in the campaign that has available

Cons

When you made other rolls specific menthoring/teaching certain time that you work isn't paid for weakness reason despite exist tools to verify the time that you work, if you use more time for a reason directly the job to teach that time not it's paid, it's a unfair.

TP Response

9mo

👋🏻 Hi, thanks for your comment. We'll make sure to keep it in mind as we work to improve each of our services every day. ✍🏻 #EstoEsTP

5.0

Sep 12, 2025

Good

Customer service

Recommend

CEO approval

Business Outlook

Pros

They pay on time, very puntual and have good campaigns.

Cons

Sometimes is too little time to have lunch and it is not enough

TP Response

9mo

👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 5 companies to work for in Latin America by Great Place To Work. 😎🔝 Greetings! #EstoEsTP

Viewing 229 - 231 of 1,151 Reviews

Jobs at TP

Workforce Management Login Administrator

McAllen, TX

View job

Social Media Content Moderator - Onsite

El Paso, TX

View job

Social Media Content Moderator- B&M-Onsite

Port Saint Lucie, FL

View job

Workforce Management Login Administrator

McAllen, TX

View job

Social Media Content Moderator - Onsite

El Paso, TX

View job

TP

TP Customer Service reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Bien

Pros and cons

Good

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at TP

TP reviews FAQs

Company ratings over time