Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,151 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,151 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,151 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,151 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Aug 15, 2025

Contac

Customer service

Recommend

CEO approval

Business Outlook

Pros

Such a good environment, i enjoy playing ping pong after lunch and gaming arena is terrific a lot of activities to do.

Cons

Sometimes some process take more than usual like credentials

TP Response

10mo

👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 5 companies to work for in the world by Great Place To Work. 😎🔝 Greetings! #EstoEsTP

3.0

Aug 7, 2025

Not sure what to say

Customer service

Recommend

CEO approval

Business Outlook

Pros

Some good colleagues to have a chat with

Cons

Worst management Managers that would butcher you for nothing!

TP Response

10mo

Thank you for taking the time to review Teleperformance, we appreciate your feedback.

4.0

Aug 3, 2025

Working hour

Customer service

Recommend

CEO approval

Business Outlook

Pros

Can work from home, good

Cons

Have to work different shift

TP Response

10mo

Hi there – Thank you for your feedback. We're glad to hear you appreciate the flexibility of working from home. We understand that rotating shifts can be challenging and are continuously exploring ways to improve scheduling for better work-life balance. Your input is valuable and helps us create a better experience for our team. Thank you!

Viewing 250 - 252 of 1,151 Reviews

Jobs at TP

Customer Service Representative - Remote

Vereinigte Staaten von Amerika

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Remote --- Customer Service Representative

Remote

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Remote Customer Service Representative

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Healthcare Customer Service Representative - Remote

Vereinigte Staaten von Amerika

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Pre-Licensed Customer Service Representative - Remote

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TP

TP Customer Service reviews

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Contac

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