Is TP a good company to work for as a Customer Service?

Customer Service professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,150 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TP .

Does TP pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,150 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service salaries at TP.

How happy are Customer Service professionals working at TP?

91% of Customer Service employees at TP would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Customer Service professionals have also rated TP with a 4.2 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13882) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

TP Customer Service reviews

4.4

91% would recommend to a friend

(1,150 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,150 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Jul 13, 2025

HR Rule

Customer service

Recommend

CEO approval

Business Outlook

Pros

you can get opportunity to have a knowledge before you work and you can get more benefit

Cons

nothing, so far so good

TP Response

11mo

Thank you for your short and candid review. All the best and have a nice day!

5.0

Jul 9, 2025

Great Company

Customer service

Recommend

CEO approval

Business Outlook

Pros

Working at Teleperformance has been a genuinely rewarding experience. The company offers a dynamic and inclusive work environment where teamwork and support are truly valued. I’ve appreciated the structured training, the clear communication from leadership, and the opportunities to grow professionally. What stands out most is the strong sense of community and the emphasis on employee well-being. Teleperformance fosters a culture of respect and continuous improvement, making it a place where people are encouraged to bring their best every day. Whether you’re just starting your career or looking to develop new skills, Teleperformance provides a great platform to learn, contribute, and succeed.

Cons

Teleperformance is a great place to work, with a supportive environment, structured training, and strong team culture. It offers good learning opportunities and values employee well-being. Cons: The workload can be intense at times, and communication between teams could be smoother. Career growth may depend on the department, but overall, it’s a solid company to build experience with.

4.0

Jul 5, 2025

salary

Customer service

Recommend

CEO approval

Business Outlook

Pros

remote and alright pay for what it is

Cons

stopped being remote after covid

TP Response

11mo

We appreciate your honest feedback since we are always concerned with our employees welfare. Thank you greatly!

Viewing 262 - 264 of 1,150 Reviews

Jobs at TP

Healthcare Customer Service Representative - Remote

Tennessee

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Healthcare Customer Service Representative (RN) - Remove

United States

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Customer Engagement Specialist - Work from Home

United States

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Customer Service Representative - Remote

United States

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Healthcare Customer Service Representative - Remote

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TP Customer Service reviews

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