TP Customer Service reviews

4.4

91% would recommend to a friend

(1,141 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

Customer Service. employees have rated TP with 4.4 out of 5 stars, based on 1,141 company reviews on Glassdoor. This indicates that most Customer Service. professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service. professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Salida en actividades del área de emotion experiencie, acompañamiento del Sindicato

Cons

Falta de presencia respecto del área de people ya que presente un inconveniente respecto a un supervisor y solo me dijeron "no sabemos qué hacer". No existe formas de compensatorios de parte de la campaña así mismo si se tiene buenas gestiones o así mismo pareciera que es más contundente un error que 10 buenos trabajos aun cuando los 10 buenos sean así mismo con cierto grado de relevancia

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TP Response
2mo
👋🏻 Hola, lamentamos mucho tu experiencia, cada día estamos mejorando para estar contigo cuando nos necesites. 🫂 Puedes comunicarte con nosotros al correo electrónico hrhelpdeskmar@teleperformance.com 📩 estaremos atentos para resolver tus requerimientos.
5.0
Mar 24, 2026

Tax expert

Recommend
CEO approval
Business Outlook

Pros

training is very good, and the class participation is good

Cons

very user friendly and helpful

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TP Response
1mo
Thank you for sharing your positive experience! We're committed to creating a great workplace, and your review encourages us to keep striving for excellence.
4.0
Mar 21, 2026

Work Situation

Recommend
CEO approval
Business Outlook

Pros

My Opinion •One of the Best Company to start as a beginner or no Experience •Filled with Culturally Diversed people •No Power Abuser (Can report Any incident /Bullying) • Compassionate to their Workers (Checking in, Creating Solutions to your needs)

Cons

Nothing That I can Add For now.

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TP Response
2mo
Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!
Viewing 25 - 27 of 1,141 Reviews

Glassdoor has 99,960 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.