Is TP a good company to work for as a Senior Customer Service Associate?

Senior Customer Service Associate professionals working at TP have rated their employer with 4.3 out of 5 stars in 167 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Senior Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Senior Customer Service Associate interview questions at TP .

Does TP pay Senior Customer Service Associate employees well?

Senior Customer Service Associate professionals rate their compensation and benefits at TP with 4.1 out of 5 stars based on 167 anonymously submitted employee reviews. This is 4.8% worse than the company average rating for salary and benefits. Find out more about Senior Customer Service Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13864) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2014 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1802 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1521 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2468 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 512 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

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TP Senior Customer Service Associate reviews

Item: TP
Rating: 4
Author: Current employee - Senior Customer Service Associate

4.3

84% would recommend to a friend

(167 total reviews)

Jorge Amar

100% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (167 reviews)

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Senior Customer Service Associate employees have rated TP with 4.3 out of 5 stars, based on 167 company reviews on Glassdoor. This indicates that most Senior Customer Service Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Senior Customer Service Associate professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

167 reviews

1.0

Dec 26, 2019

no comments

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

day shift for female employees.

Cons

9 months eligibility criteria for filling ijp and now it happens to be 12 months at the time of sale login is not important productivity and target is.

TP Response

We would like to know more about your review. May we ask you to please share this with us at http://bit.ly/TPHR-newform so we can address it? Thank you.

4.0

Nov 28, 2019

Overall experience was awesome

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

1. Free meal 2. Cab facility

Cons

Office politics, and partiality towards employees from senior managment

TP Response

We appreciate your honest feedback since we are always concerned with our employees welfare. Thank you greatly!"

Viewing 166 - 167 of 167 Reviews

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TP Senior Customer Service Associate reviews

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no comments

Overall experience was awesome

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