TP Senior Customer Service Reprresentative reviews

4.3

77% would recommend to a friend

(342 total reviews)

Jorge Amar

Not enough data to show CEO approval

89% positive business outlook

Senior Customer Service Reprresentative employees have rated TP with 4.3 out of 5 stars, based on 342 company reviews on Glassdoor. This indicates that most Senior Customer Service Reprresentative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Senior Customer Service Reprresentative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

342 reviews
1.0
Apr 15, 2025

General

Recommend
CEO approval
Business Outlook

Pros

Remote work eligibility. There is no more pros

Cons

Management problems, living with lay off stress. Anytime you may get fired, the company is paying the same salary for last 2 years. It was ok 2 years ago but now it's not enough for making your life. When we warn about an issue or a possible issue for the future managers or team leaders don't care about it. If there is an internal position opening, the candidate will be already choosen to that role. It doesn't matter you had super interview or super impressions. Management is covering each other, they don't care about your skills or how you work hard.

4.0
Apr 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home Good TL Incentives

Cons

Micromanagement Not very understanding of personal emergencies Every day the shifts had a 1 hour difference

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TP Response
1y
Hi There , Thank you for your review. We value your feedback and are committed to improving the employee experience. Wishing you continued success in your career!
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