Is TP a good company to work for as a Senior Customers Service Associate?

Senior Customers Service Associate professionals working at TP have rated their employer with 4.3 out of 5 stars in 167 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Senior Customers Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Senior Customers Service Associate interview questions at TP .

Does TP pay Senior Customers Service Associate employees well?

Senior Customers Service Associate professionals rate their compensation and benefits at TP with 4.1 out of 5 stars based on 167 anonymously submitted employee reviews. This is 4.8% worse than the company average rating for salary and benefits. Find out more about Senior Customers Service Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13867) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1252) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (713) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

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TP Senior Customers Service Associate reviews

4.3

84% would recommend to a friend

(167 total reviews)

Jorge Amar

100% approve of CEO

74% positive business outlook

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Senior Customers Service Associate employees have rated TP with 4.3 out of 5 stars, based on 167 company reviews on Glassdoor. This indicates that most Senior Customers Service Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Senior Customers Service Associate professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

167 reviews

4.0

Mar 24, 2026

Sr Customer Service Associate

Sr customer service associate

Recommend

CEO approval

Business Outlook

Pros

Good company, Good floor to work

Cons

24/7 Rotational Shift, Rotational off

3.0

Dec 11, 2025

Poor management

Sr customer service associate

Recommend

CEO approval

Business Outlook

Pros

It was a great experience, and the work was interesting.

Cons

Frequently faced challenges due to inconsistent or poor management from our supervisors, which made the task more difficult than it needed to be. Overall, it was still a valuable experience, but I would not likely recommend the company to friends."

5.0

Nov 10, 2025

Statisfied

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

100% satisfied with the work culture.

Cons

Not much travel exposure for most roles.

Viewing 4 - 6 of 167 Reviews

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TP Senior Customers Service Associate reviews

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