Is TP a good company to work for as a Senior Customers Service Associate?

Senior Customers Service Associate professionals working at TP have rated their employer with 4.3 out of 5 stars in 167 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Senior Customers Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Senior Customers Service Associate interview questions at TP .

Does TP pay Senior Customers Service Associate employees well?

Senior Customers Service Associate professionals rate their compensation and benefits at TP with 4.1 out of 5 stars based on 167 anonymously submitted employee reviews. This is 4.8% worse than the company average rating for salary and benefits. Find out more about Senior Customers Service Associate salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

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TP

TP Senior Customers Service Associate reviews

4.3

84% would recommend to a friend

(167 total reviews)

Jorge Amar

100% approve of CEO

74% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

4.1

Senior management

4.1

Compensation and benefits

4.1

Career opportunities

Senior Customers Service Associate employees have rated TP with 4.3 out of 5 stars, based on 167 company reviews on Glassdoor. This indicates that most Senior Customers Service Associate professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Senior Customers Service Associate professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

167 reviews

5.0

Jan 28, 2022

Pros

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

Best place to work employee friendly firm.

Cons

Documentation is much length part

TP Response

Thank you for your short and candid review. All the best and have a nice day!

5.0

Jan 28, 2022

Good

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

Good for staff helpful and caring

Cons

Nothing yet just started new

5.0

Jan 28, 2022

Teleperformance

Senior customer service associate

Recommend

CEO approval

Business Outlook

Pros

Amazing Place to work, Employee Friendly Company

Cons

Documentation process is very lengthy

TP Response

Thanks for your review! We're glad you enjoy working with us and appreciate our employee-friendly culture. We'll look into streamlining our documentation process to make it more efficient

Viewing 139 - 141 of 167 Reviews

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TP Senior Customers Service Associate reviews

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Teleperformance

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