Is TP a good company to work for as a Senior Process Associate?

Senior Process Associate professionals working at TP have rated their employer with 5.0 out of 5 stars in 34 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Senior Process Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Senior Process Associate interview questions at TP .

Does TP pay Senior Process Associate employees well?

Senior Process Associate professionals rate their compensation and benefits at TP with 5.0 out of 5 stars based on 34 anonymously submitted employee reviews. This is 15.1% better than the company average rating for salary and benefits. Find out more about Senior Process Associate salaries and benefits at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13829) , Customer Service Representative (CSR) (5126) , Customer Service Agent (2575) , Analyst (1525) , Customer Service (1469) , Expert em Interação (1402) , Content Moderator (1235) , Supervisor (1105) , Call Center Agent (1067) , Customer Service Associate (929) , Agent (895) , Team Leader (812) , Executive (777) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1987 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1800 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1780 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1488 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1242 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3792 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2456 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1510 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 358 reviews)); "Poor communication and lack of support" ((in 285 reviews))

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TP

TP Senior Process Associate reviews

5.0

100% would recommend to a friend

(34 total reviews)

Jorge Amar

100% approve of CEO

99% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

5.0

Work/Life balance

5.0

Senior management

5.0

Compensation and benefits

5.0

Career opportunities

Senior Process Associate employees have rated TP with 5.0 out of 5 stars, based on 34 company reviews on Glassdoor. This indicates that most Senior Process Associate professionals have an excellent working experience there. TP is rated 35% above average by Senior Process Associate professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

34 reviews

5.0

Mar 13, 2026

Strong training support

Senior process associate

Recommend

CEO approval

Business Outlook

Pros

Trainers provide excellent guidance during onboarding.

Cons

Growth opportunities depend heavily on projects

TP Response

2mo

Your feedback helps us improve. We’re committed to listening, learning, and evolving to meet the needs of our employees while maintaining a professional and ethical workplace.

5.0

Mar 13, 2026

Clear operational processes

Senior process associate

Recommend

CEO approval

Business Outlook

Pros

Employees understand their roles clearly due to well-defined processes.

Cons

Stable job environment with consistent work flow

TP Response

2mo

We appreciate your honesty. Our BHRs are here to support employees, and we encourage everyone to reach out when they need help, guidance, or a safe space to share concerns.

5.0

Mar 13, 2026

Efficient working system

Senior process associate

Recommend

CEO approval

Business Outlook

Pros

SOP based processes make work organised.

Cons

Beginner friendly workplace with helpful guidance

Viewing 16 - 18 of 34 Reviews

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TP Senior Process Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Strong training support

Clear operational processes

Efficient working system

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