TP Service Desk Associate reviews

4.8

98% would recommend to a friend

(84 total reviews)

Jorge Amar

Not enough data to show CEO approval

93% positive business outlook

Service Desk Associate employees have rated TP with 4.8 out of 5 stars, based on 84 company reviews on Glassdoor. This indicates that most Service Desk Associate professionals have an excellent working experience there. TP is rated 29% above average by Service Desk Associate professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

84 reviews
1.0
Feb 5, 2019

Cool

Recommend
CEO approval
Business Outlook

Pros

Family oriented business related business

Cons

Management sucks management unprofessional unpredictable

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TP Response
7y
Thank you for sharing your opinion. Our aim is to see to it that our employees are treated well and given constant support while being provided a good working environment. We hope you can share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we can conduct an investigation.
5.0
Jun 20, 2018
Recommend
CEO approval
Business Outlook

Pros

TP training period can be a great boost to your self confidence and definitely build bridges to create a great teamwork. Managers, Supervisors and Agents strive to excel in each account to keep values as Accountability, Trust and Reciprocity. Integrity is highly promoted by the management and they strive to improve in a daily basis. During the day shifts they do a lot of fun things - giveaways, promotions, movies, food.

Cons

On the site of Boca Raton, there is not enough parking lot and it could be complicated if your car is towed. Promotion is not easy to get. There is not always the right people for the right job.

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TP Response
7y
Thank you for sharing your positive review. We are pleased to know how amazing your experience with us is. All the best and have a nice day!
5.0
Aug 1, 2017

Great Company

Recommend
CEO approval
Business Outlook

Pros

They are always doing fun things that recognize the employees and the job we are doing. They regularly hand out free snacks and have fun dress up days that you can win giftcards from if you participate. If you dedicate yourself to your job and you show potential, there are plenty of positions available to grow into as a career.

Cons

I don't think there are any. The leadership in charge in knowledgeable and willing to assist when you need help.

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TP Response
7y
We make sure that we compensate the hard work of our employees through activities and events that acknowledge their hard work. We also ensure that there are activities where everyone can engage and have fun.
Viewing 82 - 84 of 84 Reviews

Glassdoor has 100,100 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.