Is TP Surakarta a good place to work?

Employees in Surakarta have rated TP with 4.8 out of 5 stars in 44 anonymous Glassdoor reviews. To compare, worldwide TP employees have given a rating of 4.9 out of 5. Search open jobs at TP in Surakarta and find out about the interview experience in Surakarta or explore more of the top rated companies in Surakarta .

Does TP pay well in Surakarta?

TP employees working in Surakarta rate their compensation and benefits with 4.7 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is equal to the company average rating of all TP employees. Browse TP salaries in Surakarta to find out how much you could get paid.

How is the work culture at TP in Surakarta?

Employees in Surakarta have rated TP with 4.6 out of 5 for work-life-balance (equal to company-wide rating), 4.8 out of 5 for diversity and inclusion (equal to company-wide rating), 4.7 out of 5 for culture and values (2.1% lower than company-wide rating) and 4.8 out of 5 for career opportunities (equal to company-wide rating).

How satisfied are TP employees in Surakarta?

100% of employees in Surakarta would recommend working at TP to a friend, compared to 100% of TP employees worldwide . This is based on 44 anonymous reviews submitted on Glassdoor.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Surakarta reviews

4.9

100% would recommend to a friend

(44 total reviews)

Jorge Amar

Not enough data to show CEO approval

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Employees in Surakarta Central Java have given TP a rating of 4.9 out of 5 stars, based on 44 company reviews on Glassdoor. This indicates that most employees have an excellent working experience in Surakarta Central Java. The TP employee rating in Surakarta Central Java is 32% above average for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

44 reviews

5.0

Nov 28, 2024

Grade Place To Work

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Teleperformance is a good and great place to work

Cons

All good and not make a bored

TP Response

1y

Thank you for your short and candid review. All the best and have a nice day!

5.0

Nov 28, 2024

Good place

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

very nice to improve skill for fresh graduate or others

Cons

not yet found, overall is good

TP Response

1y

Thank you for your short and candid review. All the best and have a nice day!

5.0

Nov 28, 2024

My review after joining as Customer Support Specialist Teleperformance

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Supportive Work Environment: The team at Teleperformance is incredibly supportive. From the training team to supervisors, everyone is willing to help you grow in your role. My colleagues are always available to assist with tricky situations, and the management is approachable when you need guidance or feedback. Training and Development: The company offers comprehensive training programs to ensure that employees are well-prepared to handle customer inquiries effectively. Additionally, there are various opportunities for professional development, including access to online courses and certification programs, which helps me continue improving my skills. Work-Life Balance: Teleperformance does a good job of promoting work-life balance. Flexible shift schedules make it easier to manage personal life alongside work commitments. There are also various wellness programs to help employees manage stress and stay healthy. Job Stability and Benefits: The compensation is competitive, with performance-based incentives and bonuses. Benefits such as health insurance, paid time off, and allowances for commuting add significant value. The company provides a stable work environment, which is important in the fast-paced customer service industry.

Cons

High Call Volume: As a Customer Support Specialist, there are times when the call volume can be overwhelming, especially during peak hours or seasonal surges. This can sometimes lead to stress, as we are expected to maintain high levels of performance and customer satisfaction even under pressure. Limited Career Advancement: While there are opportunities for growth, career advancement within the company can be slow. There is competition for higher-level positions, and the path to promotion can sometimes feel unclear. However, Teleperformance does offer internal job postings and encourages employees to apply for roles in different departments. Monotonous Tasks: The nature of customer support can sometimes feel repetitive, especially when handling similar issues day after day. While there are occasional opportunities to engage in different tasks or special projects, the core responsibilities of answering customer calls and resolving issues remain largely the same.

TP Response

1y

Thank you for the wonderful review! We see to it that our employees have consistent support from the management and a harmonious relationship with co-workers. Best regards.

Viewing 25 - 27 of 44 Reviews

Jobs at TP

Healthcare Customer Service Representative - Remote

Tennessee

View job

Remote -Technology Tech & Sales Support

Remote

View job

Customer Engagement Specialist - Work from Home

Remote

View job

Healthcare Customer Service Representative (RN) - Remove

Vereinigte Staaten von Amerika

View job

Healthcare Customer Service Representative - Remote

Vereinigte Staaten von Amerika

View job

TP

TP Surakarta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Grade Place To Work

Good place

My review after joining as Customer Support Specialist Teleperformance

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

TP reviews FAQs

Jobs at TP

Company ratings over time