Is TP a good company to work for as a Tech Support Agent?

Tech Support Agent professionals working at TP have rated their employer with 3.9 out of 5 stars in 245 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Tech Support Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Tech Support Agent interview questions at TP .

Does TP pay Tech Support Agent employees well?

Tech Support Agent professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 245 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Tech Support Agent salaries at TP.

How happy are Tech Support Agent professionals working at TP?

63% of Tech Support Agent employees at TP would recommend their employer to a friend. This rating has decreased by 11% in the past 12 months. Tech Support Agent professionals have also rated TP with a 3.4 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13855) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2587) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1407) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (707) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1817 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1803 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1472 reviews)); "Good environment is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3780 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1503 reviews)); "Bad managment and supervisor." ((in 508 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews))

TP Tech Support Agent reviews

3.9

63% would recommend to a friend

(245 total reviews)

Jorge Amar

Not enough data to show CEO approval

66% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Tech Support Agent employees have rated TP with 3.9 out of 5 stars, based on 245 company reviews on Glassdoor. This indicates that most Tech Support Agent professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Tech Support Agent professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

245 reviews

4.0

Sep 19, 2023

Tech support

Recommend

CEO approval

Business Outlook

Pros

provide tech support to clients

Cons

leadership operative marketing culture management

TP Response

2y

👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 11 companies to work for in the world by Great Place To Work. 😎🔝 Greetings! #TheMomentIsNow

4.0

Sep 14, 2023

it has been a very great experience.

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

I can definitely learned faster and willing to be trained if possible.

Cons

I can definitely learned faster and willing to be trained if possible. I am willing to impart my abilities to the companies continued success. I am looking forward to be part of your growing company and I will assure you that I will do all my best and I will treasure this opportunity.

5.0

Sep 12, 2023

Very Convinient and Well manage

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

Convinient, well maintained, organized, fast process, great work place

Cons

Limited space, limited cafeteria, Far Smoking area, no free parking, slow elevator

Viewing 52 - 54 of 245 Reviews

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TP Tech Support Agent reviews

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Tech support

it has been a very great experience.

Very Convinient and Well manage

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