TP Tech Support Representative reviews

3.6

67% would recommend to a friend

(130 total reviews)

Jorge Amar

Not enough data to show CEO approval

65% positive business outlook

Tech Support Representative employees have rated TP with 3.6 out of 5 stars, based on 130 company reviews on Glassdoor. This indicates that most Tech Support Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Tech Support Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

130 reviews
5.0
Dec 10, 2022
Recommend
CEO approval
Business Outlook

Pros

It's a good-paying good job. My supervisors tell me exactly what is expected of me and when it is expected in order to be in compliance. My paycheck shows up exactly when they say it's gonna show up. The interview process was hassle-free. They offer a full benefits package, I will say the medical insurance is ridiculously expensive but that is what our nation's healthcare marketplace is for. I get 40 hrs a week from home which is 1.50 an hour raise off the top when you figure in gas, wear and tear on the car, and lunch. I stay busy all day which makes time go by super fast. The company gives us not just the tools we need but the best tools they can give us to do our job. So far all facilitators have been super helpful and very professional. It's a good place to work. Thank you Teleperformance I'm happy to be a part of such a large family.

Cons

Expensive health ins. not a traditional mon though Friday work week usually.

avatar
TP Response
3y
Thank you for your review! Have a good day.
5.0
Nov 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Job security, good salary compared with others especially for newbies. Good working conditions and it's culture. Good people

Cons

Need adjustments for some time in shifting schedule especially for newbies, say during night shift

4.0
Oct 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Less pressure on emails and chats

Cons

Training is good but poor team management after the training period

avatar
TP Response
3y
Thank you for your feedback. We'd like to understand further and identify specific areas for improvement. Can you please share more details with us at http://bit.ly/TPHR-newform. Your feedback is truly valued. Regards Teleperformance Canada
Viewing 43 - 45 of 130 Reviews

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