Is TP a good company to work for as a Tech Support Representative?

Tech Support Representative professionals working at TP have rated their employer with 3.6 out of 5 stars in 130 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Tech Support Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Tech Support Representative interview questions at TP .

Does TP pay Tech Support Representative employees well?

Tech Support Representative professionals rate their compensation and benefits at TP with 3.4 out of 5 stars based on 130 anonymously submitted employee reviews. This is 23.4% worse than the company average rating for salary and benefits. Find out more about Tech Support Representative salaries and benefits at TP .

How happy are Tech Support Representative professionals working at TP?

67% of Tech Support Representative employees at TP would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Tech Support Representative professionals have also rated TP with a 3.1 rating for work-life-balance, 4.1 rating for diversity and inclusion, 4.1 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13828) , Customer Service Representative (CSR) (5127) , Customer Service Agent (2575) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1402) , Content Moderator (1235) , Supervisor (1105) , Call Center Agent (1067) , Customer Service Associate (929) , Agent (894) , Team Leader (812) , Executive (777) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1990 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1775 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1469 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1284 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3826 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2467 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1488 reviews)); "Bad managment and supervisor." ((in 499 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

Skip to content Skip to footer

Notifications

TP

TP Tech Support Representative reviews

3.6

67% would recommend to a friend

(130 total reviews)

Jorge Amar

Not enough data to show CEO approval

65% positive business outlook

Ratings by category

4.1

Culture & values

4.1

Diversity & inclusion

3.8

Career opportunities

3.4

Senior management

3.4

Compensation and benefits

3.1

Work/Life balance

Tech Support Representative employees have rated TP with 3.6 out of 5 stars, based on 130 company reviews on Glassdoor. This indicates that most Tech Support Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Tech Support Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

130 reviews

3.0

Mar 29, 2019

Depends on your campaign, don't expect much benefit

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

My campaign allowed me to work a flexible schedule, do homework at my desk, and I had little work to do. It was perfect as a full time student..Sitting at a desk doing 35% work and 65% Freetime. Again, many campaigns were not like this and I got lucky.

Cons

Benefits are not good, everything is old equipment, nothing gets repaired. Ended up having our building close down and the campaign close down as well. I did appreciate they let us know 2 months in advance

TP Response

Thank you for your honest review. We aim to provide our employees with a good working environment wherein good working facilities and tools are given to them to make their work better and efficient. However, it seems that it was not the case for you. We will look into this and make improvements in the company.

4.0

Jan 14, 2019

Very good experience at this company

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

- Good pay for the position I had (tech. support representative) - Depending on the product you work for, managers, supervisors and co-workers are super friendly - Good overall work environment and culture

Cons

- Had to work on Saturdays

TP Response

Thank you for letting us know your experience. We see to it that we provide employees a great place to work. We also make sure to provide them a competitive income with incentives to reward them of their hard work. We are happy to know how amazing your experience is.

1.0

Nov 22, 2018

Unorganized and poor management

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

None, it is a very bad place to work

Cons

Everything - Schedules were 6 days a week 7.5 hours every day.

TP Response

Thank you for your review and letting us know how we are doing. Best regards!

Viewing 94 - 96 of 130 Reviews

Jobs at TP

Customer Care Representative

Technical Support Representative - Onsite

Healthcare Customer Service Representative - Remote

Remote

View job

Customer Service Representative - Remote

United States

View job

Banking Customer Service Representative English/Bilingual - Onsite

View all Tech Support Representative Jobs

TP reviews FAQs

TP reviews TP Tech Support Representative reviews

TP

TP Tech Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Depends on your campaign, don't expect much benefit

Very good experience at this company

Unorganized and poor management

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at TP

TP reviews FAQs