TP Tech Support Representative reviews

3.6

67% would recommend to a friend

(130 total reviews)

Jorge Amar

Not enough data to show CEO approval

65% positive business outlook

Tech Support Representative employees have rated TP with 3.6 out of 5 stars, based on 130 company reviews on Glassdoor. This indicates that most Tech Support Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Tech Support Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

130 reviews
5.0
Sep 6, 2016
Recommend
CEO approval
Business Outlook

Pros

- Team lead actually cares about you and how you are doing. They want you to do better and become a mentor and then possibly a supervisor/trainer - Lots opportunity to move up -Job security if you are doing your job and not missing work

Cons

-The hiring process sucks. Getting any information out of my recruiter about interview, orientation times, and then my schedule was like pulling teeth. I had to get my trainer email their manager to yell at the recruiter.

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TP Response
9y
We are truly sorry for the poor experience you had. Would you please share your feedback with us at http://goo.gl/QXXOAh ? By sharing your feedback, you are helping us ensure issues are properly addressed and proper actions are taken. Thank you.
1.0
May 15, 2016
Recommend
CEO approval
Business Outlook

Pros

In the past there were a lot of team competitions..Not so much anymore.. At times unlimited overtime!!! BUrt who wants to be cursed out all day by customers???? This is a gig for ENTRY LEVEL ONLY

Cons

Teleperformance is a third company. The headquarters are out of France.LOWPAY....The Cap is 13 bucks.. So after I had been working there for 7 years I still only make 13.00..There is no sick leave at all..You have to work with them for 4 years before you can accumulate atleast 64 hrs benefit time

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TP Response
10y
Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
3.0
May 10, 2016
Recommend
CEO approval
Business Outlook

Pros

10% Bonus based in performance. Several E-Learning courses. Nothing else positive about this place that I can think of in this moment.

Cons

Facilities leave a lot to be desired. Food is very expensive in the "restaurant" inside of the building. Employee's association is poorly handled (from staff to policies).

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TP Response
10y
Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
Viewing 109 - 111 of 130 Reviews

Glassdoor has 100,111 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.