Is TP a good company to work for as a Tech Support?

Tech Support professionals working at TP have rated their employer with 3.8 out of 5 stars in 93 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Tech Support Jobs at TP now and start preparing for your job interview by browsing frequently asked Tech Support interview questions at TP .

Does TP pay Tech Support employees well?

Tech Support professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 93 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Tech Support salaries and benefits at TP .

How happy are Tech Support professionals working at TP?

61% of Tech Support employees at TP would recommend their employer to a friend. This rating has decreased by 21% in the past 12 months. Tech Support professionals have also rated TP with a 2.8 rating for work-life-balance, 4.8 rating for diversity and inclusion, 4.7 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13828) , Customer Service Representative (CSR) (5127) , Customer Service Agent (2575) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1402) , Content Moderator (1235) , Supervisor (1105) , Call Center Agent (1067) , Customer Service Associate (929) , Agent (894) , Team Leader (812) , Executive (777) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1987 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1790 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1768 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1452 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1243 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3764 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2435 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1523 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and understanding skills" ((in 286 reviews))

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TP

TP Tech Support reviews

3.8

61% would recommend to a friend

(93 total reviews)

Jorge Amar

Not enough data to show CEO approval

57% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.7

Culture & values

4.3

Senior management

4.0

Compensation and benefits

4.0

Career opportunities

2.8

Work/Life balance

Tech Support employees have rated TP with 3.8 out of 5 stars, based on 93 company reviews on Glassdoor. This indicates that most Tech Support professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Tech Support professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

93 reviews

5.0

Dec 5, 2021

Good job with very good pay

Tech support

Recommend

CEO approval

Business Outlook

Pros

good pay lots of benefits work from home

Cons

my supervisor was very pushy compared to others

2.0

Dec 2, 2021

Mediocre tech support

Tech support

Recommend

CEO approval

Business Outlook

Pros

Work at home availabality, very diverse workplace

Cons

Poor management, no benefits, rude people,

TP Response

We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with us. We would like to help you further. Please call us at 1-800-994-9335 or email us at LetsConnect@Teleperformance.com to tell us more about your experience so we can work with you and resolve it.

3.0

Oct 13, 2021

Over all a good job

Tech support

Recommend

CEO approval

Business Outlook

Pros

Good pay. Work from home My team is amazing, nice, and helpful Got to pick from a few different shifts Over time when you want it

Cons

Lunch break is 30 min what is fine but I know other areas same company that get two 15 min and an hour for lunch. It’s a phone service so your gonna have some calls you don’t want to deal with cause they are swearing.

TP Response

Thank you for bringing this issue to our attention. We’re sorry you had a bad experience and we want to do better. Please call us at 1-800-994-9335 or email us at LetsConnect@Teleperformance.com with additional feedback so we can further assist you.

Viewing 40 - 42 of 93 Reviews

Jobs at TP

Technical Support Representative - Onsite

Customer Care Representative

Vereinigte Staaten von Amerika

$15 - $15 /hr

(Employer provided)

View job

Remote --- Automotive Customer Service Representative

Vereinigte Staaten von Amerika

View job

Sales & Customer Service Representative - Remote

Vereinigte Staaten von Amerika

View job

Healthcare Customer Service Representative - Remote

Remote

View job

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TP Tech Support reviews

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Good job with very good pay

Mediocre tech support

Over all a good job

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