TP Tech Support reviews

3.8

61% would recommend to a friend

(93 total reviews)

Jorge Amar

Not enough data to show CEO approval

57% positive business outlook

Tech Support employees have rated TP with 3.8 out of 5 stars, based on 93 company reviews on Glassdoor. This indicates that most Tech Support professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Tech Support professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

93 reviews
3.0
Apr 13, 2018

tech support

Recommend
CEO approval
Business Outlook

Pros

exposure with apple products for apple being a client

Cons

extremely stressful environment, no flexibility

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TP Response
8y
Thank you for sharing your opinion. We see to it employees are given the opportunity to enjoy their work and be given flexible schedule. We're sorry we didn't meet your expectations but we wish you all the best for the future!
1.0
Mar 28, 2018
Recommend
CEO approval
Business Outlook

Pros

There are absolutely no pros that I experienced with this company

Cons

1. The interview process was lengthy and took far too long. 2. The management gave wrong information and was rude about the situation. 3. Doesn't tell you that you need to be 15 minutes or more early otherwise they will screw up your entire training schedule. I got 3 job offers including Teleperformance and I showed up to training 5 minutes early, they proceeded to tell me that I was too late to start training and said I would have to start either a month later, or entirely change my training times, so I say screw it and changed my training times to the later in the day which the woman told me 430-1230. So, I showed up at 405 in order to be early to make sure I got in. I was then pulled to the back and told that I would not be started because of her miscommunications. I gave up 2 other job offers with a much better companies to be here and I got completely screwed by this company and will be out of work for another month because of them. If at all possible please avoid this company. They have no remorse for screwing you over and ruining the other chances with other jobs.

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TP Response
7y
We sincerely apologize for all the inconvenience we have caused you and we would like to make it up to you. We hope you can share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com to further investigate what happened. Thank you.
3.0
Feb 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Opportunities for career development if you find your path in third party call center. Reasonable compensations and benefits.

Cons

Micromanagement, small desk and a lot of restrictions.

avatar
TP Response
8y
Thank you for taking time to write that review. We definitely reward our hardworking employees with competitive income, great benefits and plenty of career growth opportunities so that they will be encouraged to work harder. Best regards and we wish you success in the future.
Viewing 73 - 75 of 93 Reviews

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