Incompetent leadership ruined the experience
Pros
Well-known projects, decent exposure to customer support and technical operations, and an opportunity to gain experience in structured environments.
Cons
Management in my experience was reactive, insecure, and not genuinely interested in quality improvement. I come from an engineering background, so I naturally approach work through analysis, process, and proactive problem-solving. Ironically, in a quality-related context, those exact strengths were treated like a problem. It felt like some leaders were more focused on protecting their position than improving the project or recognizing people who could actually add value. Poor understanding of process, weak leadership, and a culture that discourages real initiative made the environment frustrating and mentally exhausting.
