Is TP a good company to work for as a Technical Advisor?

Technical Advisor professionals working at TP have rated their employer with 4.4 out of 5 stars in 254 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Technical Advisor Jobs at TP now and start preparing for your job interview by browsing frequently asked Technical Advisor interview questions at TP .

Does TP pay Technical Advisor employees well?

Technical Advisor professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 254 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Technical Advisor salaries at TP.

How happy are Technical Advisor professionals working at TP?

86% of Technical Advisor employees at TP would recommend their employer to a friend. This rating has increased by 4% in the past 12 months. Technical Advisor professionals have also rated TP with a 4.5 rating for work-life-balance, 4.8 rating for diversity and inclusion, 4.5 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13875) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Technical Advisor reviews

4.4

86% would recommend to a friend

(254 total reviews)

Jorge Amar

100% approve of CEO

80% positive business outlook

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Technical Advisor employees have rated TP with 4.4 out of 5 stars, based on 254 company reviews on Glassdoor. This indicates that most Technical Advisor professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Technical Advisor professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

254 reviews

5.0

Dec 17, 2015

amazing atmosphere

Advisor

Recommend

CEO approval

Business Outlook

Pros

benefits atmosphere earnings classyness friendliness You just want to come to work !

Cons

stressfulness avarage organisation unclear messages concerning payment add-ons working overtime is well met

TP Response

7y

We are sorry to know that you felt that way. We strive to provide our employees a professional and supportive work environment wherein they are treated well, cared for and given support all the time. Kindly share this with us via http://bit.ly/TPHR-newform to conduct an investigation.

2.0

Aug 4, 2015

Poor/unprofessional management/

Technical support advisor

Recommend

CEO approval

Business Outlook

Pros

- Flexible schedule. - You get to know nice people. - Managers would beg with to do overtimes.

Cons

- Managers focus more on the negative than the positive: You would never hear a "Good Job" from a manager but would yell at you for receiving a bad customer satisfaction review, which is a very unprofessional way to communicate with employees. - The Human ressources employees do not do their job correctly. You can have a problem with your pay during the first months working there. - You are a robot getting paid 12.55$ for taking back to back calls from the whole North America, including American calls. - Teleperformance employee do not get days off on holidays. Yes you will be working on Christmas. The most ridiculous thing is that Canadian workers work during AMERICAN and CANADIAN holidays. - If you wish to have a career opportunity for the company, you will have to help the manager by become an informant. It creates a bad atmosphere.

TP Response

7y

Thank you for sharing your opinion. We are committed to catering to our employees' needs and making them feel that they are treated well and valued. Kindly share your feedback with us at http://bit.ly/TPHR-newform. Rest assured, we will be doing proper investigation and will take the necessary steps to rectify the issue.

1.0

Jun 23, 2014

Slave labor.

Technical advisor

Recommend

CEO approval

Business Outlook

Pros

Some genuinely nice people worked with me.

Cons

The pay is incredibly low for a highly technical position and the work load is constant 9 months out of the year. Very little reward for good service and big set backs for problems which are out of your hands.

TP Response

4y

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

Viewing 247 - 249 of 254 Reviews

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amazing atmosphere

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Slave labor.

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