Is TP a good company to work for as a Technical Process Associate?

Technical Process Associate professionals working at TP have rated their employer with 4.9 out of 5 stars in 493 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Technical Process Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked Technical Process Associate interview questions at TP .

Does TP pay Technical Process Associate employees well?

Technical Process Associate professionals rate their compensation and benefits at TP with 5.0 out of 5 stars based on 493 anonymously submitted employee reviews. This is 15.1% better than the company average rating for salary and benefits. Find out more about Technical Process Associate salaries and benefits at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13841) , Customer Service Representative (CSR) (5138) , Customer Service Agent (2580) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1406) , Content Moderator (1238) , Supervisor (1107) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (698) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2022 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1782 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1750 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1500 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3802 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2459 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1519 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 355 reviews)); "Poor communication and understanding skills" ((in 288 reviews))

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TP

TP Technical Process Associate reviews

4.9

99% would recommend to a friend

(493 total reviews)

Jorge Amar

100% approve of CEO

99% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

5.0

Work/Life balance

5.0

Senior management

5.0

Compensation and benefits

5.0

Career opportunities

Technical Process Associate employees have rated TP with 4.9 out of 5 stars, based on 493 company reviews on Glassdoor. This indicates that most Technical Process Associate professionals have an excellent working experience there. TP is rated 32% above average by Technical Process Associate professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

493 reviews

5.0

Aug 29, 2023

Good work culture

Process executive

Recommend

CEO approval

Business Outlook

Pros

Supportive colleagues and HR is supportive

Cons

As per my opinion there is no any downsides.

TP Response

Thank you for your short and candid review. All the best and have a nice day!

5.0

Aug 28, 2023

Great experience with TP

Process executive

Recommend

CEO approval

Business Outlook

Pros

Teleperformance is the best place where everybody will grow under good management. The IJP process is very transparent ensuring that only deserving candidates are promoted.

Cons

Nothing to improve in anything.

TP Response

Thank you for your review and for letting us know how we are doing. Best regards!

5.0

Aug 28, 2023

Best culture

Process executive

Recommend

CEO approval

Business Outlook

Pros

Flexible shift, helpful leadership, good environment.

Cons

Nothing Everything is good in TP.

TP Response

Thank you for your review and for letting us know how we are doing. Best regards!

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