TP Technical Support Advisor reviews

I worked for the Apple account. Treated like criminals basically. If you have a phone on you in the floor you WILL be fired. Metal detectors to get in to the building. Oh my favorite? Shootings, bomb threats and fights all the time. They hire too many people at once and they don't really care about you at all. They say they are flexible with schedules which is a lie. So if you're a single mother, or father, or are going to school don't bother because they will still stick you with a 10-12 hour day schedule for full time. You can't bring anything in the building with you, it has to be locked in a locker which I've never heard of for a technical support call center before. Can't even have tissues on you or you will also be fired. Promise pay and breaks you never get. I was told I would be getting paid $12/hour after training and a 1 hour lunch break but instead it was really $10/ hour with a 30 minute lunch break which, in reality, was really only a 5 minute lunch break because by the time you got something to eat you had to be back (if you didn't pack a lunch which there is no point because they don't even have a fridge).

- Managers focus more on the negative than the positive: You would never hear a "Good Job" from a manager but would yell at you for receiving a bad customer satisfaction review, which is a very unprofessional way to communicate with employees. - The Human ressources employees do not do their job correctly. You can have a problem with your pay during the first months working there. - You are a robot getting paid 12.55$ for taking back to back calls from the whole North America, including American calls. - Teleperformance employee do not get days off on holidays. Yes you will be working on Christmas. The most ridiculous thing is that Canadian workers work during AMERICAN and CANADIAN holidays. - If you wish to have a career opportunity for the company, you will have to help the manager by become an informant. It creates a bad atmosphere.