Is TP a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at TP have rated their employer with 4.1 out of 5 stars in 343 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Technical Support Engineer Jobs at TP now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at TP .

Does TP pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 343 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at TP.

How happy are Technical Support Engineer professionals working at TP?

86% of Technical Support Engineer employees at TP would recommend their employer to a friend. This rating has increased by 11% in the past 12 months. Technical Support Engineer professionals have also rated TP with a 4.1 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.0 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (934) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (706) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1817 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1803 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1472 reviews)); "Good environment is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3780 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1503 reviews)); "Bad managment and supervisor." ((in 508 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews))

TP Technical Support Engineer reviews

4.1

86% would recommend to a friend

(343 total reviews)

Jorge Amar

90% approve of CEO

86% positive business outlook

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Technical Support Engineer employees have rated TP with 4.1 out of 5 stars, based on 343 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

343 reviews

1.0

Aug 27, 2024

If you have any other option, consider that option

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

If you do not have any other option then you can consider it. Make sure you leave the company soon otherwise you will be in trouble.

Cons

Low Salary, difficult to earn incentives. poor infrastructure. poor food quality I would advice you to bring your own food instead of eating there. They want engineers in their processes but do not want to pay accordingly. Poor increment. Poor medi-claim amount. They are not paying according to the night shift standards. If you are an engineer they do not join this company because once you apply to another company they will think you are worthless because you are working in Teleperformance, So beware that finding a new job in another company with better pay on your own terms will not be possible or very difficult. I have seen individuals in the company working for more than 5 years in the same because they are not able to find any job. My SME has been unable to find a job for the last 3 years because no one considers him a good candidate, each month he says that he will leave the job and all that. They will try to force you to work on public holidays as well.

TP Response

1y

We want to know more about this concern. Please share the details at http://bit.ly/TPHR-newform. Thank you!

4.0

Aug 26, 2024

Good

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Good work culture and nice people

Cons

Not that bad one can try to start carrier

TP Response

1y

Thank you for your review and for letting us know how we are doing. Best regards!

4.0

Aug 23, 2024

Good company, Less opportunities to growth,

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Great Company Salary on time Wonderful Support staff Work from Home

Cons

Lack of Transparency in decisions related to employees No Work Life balance

TP Response

12mo

Thanks for your review! We're glad you appreciated our timely salary and support staff. We'll work on improving transparency in decision-making and promoting better work-life balance for our employees.

Viewing 79 - 81 of 343 Reviews

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TP Technical Support Engineer reviews

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If you have any other option, consider that option

Good

Good company, Less opportunities to growth,

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