Is TP a good company to work for as a Technical Support Representative I?

Technical Support Representative I professionals working at TP have rated their employer with 4.2 out of 5 stars in 533 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Technical Support Representative I Jobs at TP now and start preparing for your job interview by browsing frequently asked Technical Support Representative I interview questions at TP .

Does TP pay Technical Support Representative I employees well?

Technical Support Representative I professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 533 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Technical Support Representative I salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1751 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1499 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3851 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2479 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 395 reviews)); "Long hours accompanied with the days off split off in a week (9 hours work shifts containing 1" ((in 292 reviews))

TP Technical Support Representative I reviews

4.2

78% would recommend to a friend

(533 total reviews)

Jorge Amar

68% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (533 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Technical Support Representative I employees have rated TP with 4.2 out of 5 stars, based on 533 company reviews on Glassdoor. This indicates that most Technical Support Representative I professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Technical Support Representative I professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

533 reviews

3.0

Feb 22, 2018

Teleperformance Jaipur

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

I worked in TP for Amazon and Adobe. Training team and management is supportive. Decent cafeteria

Cons

You are supposed to work 5.5 days in a week even in an international process. Not employee centric. Cabs are pathetic(tata magic)

TP Response

7y

Thank you for your review and letting us know how we are doing. All the best!

3.0

Feb 14, 2018

Great work environment

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

TP has actually managed to create a great work environment.

Cons

Salary and work load and expectation of the company doesn't match.

TP Response

8y

Thank you for the positive review. Our goal is to ensure employees are enjoying their job and the company of their coworkers while provided a positive and nurturing environment. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. Best regards.

3.0

Feb 11, 2018

Wtf

Advanced technical support representative

Recommend

CEO approval

Business Outlook

Pros

Excellent pay, nice employees, fun place to work

Cons

Working a Sunday major pain in the rear end nobody is there to take calls and it's back to back calls

TP Response

7y

Thank you for bringing this to our attention. We will assess this with HR and the management team on how we can make sure there will be a support every Sundays to ease the workload of our regular employees.

Viewing 505 - 507 of 533 Reviews

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Teleperformance Jaipur

Great work environment

Wtf

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