Is TP a good company to work for as a Technical Support Representative?

Technical Support Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 529 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Technical Support Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Technical Support Representative interview questions at TP .

Does TP pay Technical Support Representative employees well?

Technical Support Representative professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 529 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Technical Support Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13863) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1993 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1825 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1792 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1528 reviews)); "Good environment and good place to work" ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2473 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1521 reviews)); "Bad managment and supervisor." ((in 506 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 363 reviews))

TP Technical Support Representative reviews

4.1

75% would recommend to a friend

(529 total reviews)

Jorge Amar

Not enough data to show CEO approval

63% positive business outlook

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Technical Support Representative employees have rated TP with 4.1 out of 5 stars, based on 529 company reviews on Glassdoor. This indicates that most Technical Support Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Technical Support Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

529 reviews

1.0

Jun 17, 2019

dont work here

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

paid training, some trainers are nice, some are really cringe

Cons

absolute grinder of a company

TP Response

7y

We appreciate your feedback and we are sorry to find out that you do not have a good working experience here in TP. We will look into this and make improvements in the compant. All the best and have a nice day!

1.0

Jan 15, 2019

Poor management

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

No pros for here. Most positive aspect would be some of colleagues.

Cons

Team leaders power tripping. Higher management not listening to agents/employees.

TP Response

7y

We are sorry to know you felt that way. We see to it employees can easily seek assistance and openly communicate with management while adhering to the standards set by the company. Kindly message our Philippines team directly at http://m.me/teleperformance.philippines or call (02) 857 3222 and press the option to speak with an associate of the company so we can address your concern more quickly. Thank you.

4.0

Nov 10, 2018

Technical Support

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

*Facilities are amazing *Good Paying Company

Cons

*The problem is not ib the company but the management on the account that I had been.

TP Response

7y

Thank you for sharing your review. TP is a company that ensures that we provide the best experience to our employees.

Viewing 490 - 492 of 529 Reviews

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