TP Technical Support Representative reviews

High turn over they only care about not being fined by the BIG Fruit company Apparently you have to ask for permission to call out when you are sick 😒 instead of just calling the call off numbers. Forced to make up a day you missed ( not in the so called contract that every one keeps quoting) on holidays we don’t actually get them off they force you to make it up on your off day. They are too cheap to pay you to take the holiday off so you make it up on your off day. Because they get fines for employees not showing up they force the ones that do to do mandatory overtime with out asking if you can do it so they can make the money back with no consideration about the employees schedule activities after they have worked the schedule they were hired to work. Management is very petty and just nitpicks. When they hire you they ask if you have an open schedule so that you can pick a schedule not so they can turn you into a slave not once did they mention that it was for mandatory overtime or that you were required to do mandatory overtime. Oh and management will tell you to provide additional childcare in order to work that mandatory overtime

Management is the worst I have ever encountered. Policies are applied arbitrarily or discriminately couldn't tell which but it was inconsistent. No communication and a lot of practices which encouraged dishonesty. It is a turn and burn philosophy there, I don't know if it's Teleperformance as a whole or just that location. Go for the training and get out that's what most people do.